Refund and Repair Policy

We have a 8-day return policy, which means you have 8 days after receiving your item to request a return. 

In case of PRODUCT REPAIR/CHANGE , the customer is first requested to send the product to our company address mentioned on the Package. After Testing/Repairing the Product 100% WORKING condition is Dispatched Back to the customer Address in 8 to 10 working days.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If customer rejects the Product the 2 way courier charges of RS.500/- are deducted as Sending and Pickup Courier Charges.

As we have Different Marketing Offices at Belgaum, Sangli, Kolhapur and Pune. Product will be dispatched to one of the Offices as Instructed by the Company Officials during the Return Procedure. 

To start a return, you can contact us at premiumkart123@gmail If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at premiumkart123@gmail.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.